Your tech, finally steady.
Personal IT help for the people in your life who never asked to manage all this. Your mom, your dad, your grandparents, you. Patient setup. Real teaching. Someone to call when something breaks.
You're the family tech person. You've been answering your mom's questions about her phone for years. You taught your dad how to use ChatGPT. You set up your grandmother's tablet last Christmas and have been fielding texts about it ever since. Pass that job to me.
What we solve
"My phone is a mess"
Apps you don't use, notifications you ignore, photos you can't find. I sort it. Once.
"Everyone says use AI"
ChatGPT, Claude, Gemini — same energy. I'll show you what actually saves you time vs. what's hype.
"My passwords are everywhere"
Sticky notes. Same password on 14 sites. One breach away from a problem. Real password manager, real solution.
"My mom can't track her meds"
Phone reminders, smart speakers, visual cues. I set it up and teach her — patiently — until it sticks.
"I bought an Echo and it's still in the box"
Smart home gear is intimidating because nobody walks you through it. I do.
"My digital life is chaos"
iCloud full. Google Drive a junk drawer. Subscriptions you forgot. Cleanup + a system you'll actually maintain.
Care plans
One-Off Help
One 90-minute session, in-person (Metro Atlanta) or over video. Bring one problem, leave with it solved.
Best for a specific need — new iPhone, ChatGPT crash course, smart speaker setup, password manager migration.
Monthly Care
Unlimited texts during business hours + a 30-min video check-in every month + 1 in-person visit (Metro Atlanta).
Best for ongoing help — when your tech needs change weekly and you want someone on call.
Family Care
Everything in Monthly Care, covering up to 4 family members under one plan. Designed for adult children managing parents' or grandparents' tech.
Best for taking the tech-support job off your own shoulders. Your mom calls me instead of you.
Done-for-you packages
Flat-fee outcomes. Pick what you need. Each package includes the setup + a short training so you (or whoever the gift is for) actually uses it after.
New phone setup
$79Out-of-box iPhone or Android: contacts, email, photos, apps, password manager, 2FA, accessibility settings, the right apps deleted.
ChatGPT crash course
$12990-min hands-on. By the end you can use ChatGPT or Claude for research, writing, planning, and decision support. Custom to your actual use cases.
Password manager migration
$99Set up 1Password or Bitwarden. Migrate every saved password from browsers. Set up family sharing. You stop reusing passwords forever.
Medication reminder setup
$99For an elderly parent or grandparent. Smart speaker + phone reminders + visual cue system. Includes 30-min training session with them.
Smart home starter
$199One Echo or Google Home + 4 smart bulbs + 2 plugs + routines configured (morning, evening, away). Includes 60-min walkthrough.
Digital legacy plan
$149Document every account, password, subscription, and digital asset so your family can access it if something happens to you. Written + secured + tested.
How Steady compares
There are other ways to handle the "my mom can't figure out her phone" problem. Here's the honest comparison.
| Steady | Geek Squad / Best Buy | Asking your kid | Going it alone | |
|---|---|---|---|---|
| Patience with non-techies | ✓ Designed for it | Hit or miss by tech | Often frustrated | — |
| Teaches you (vs. just fixing) | ✓ Always | Rarely | Rarely (they just do it for you) | You teach yourself |
| Available between visits | ✓ Unlimited texts (Monthly+) | Pay per visit | Yes but they're busy | — |
| Cost (typical month) | $79–149/mo | $200+/visit, $300/yr plans | $0 (and their patience) | $0 (and your time) |
| Knows AI tools well | ✓ Specialty | Generally no | Depends on the kid | YouTube tutorials |
| Handles family members | ✓ Family Care plan | Each pays separately | You become the support desk | Everyone alone |
| Will return your call | ✓ Same day | Maybe | Eventually | — |
What a Monthly Care month actually looks like
So you don't have to wonder what you're paying for. Here's a real example of what a typical Monthly Care month with a client looks like.
Week 1
Week 2
Week 3
Week 4
Common questions
How is this different from your AI Consulting?
Consulting is for business teams — training your staff to use AI in their workflow. Steady is for you, your household, your parents. Personal stakes, not professional ones.
Are you only available in Atlanta?
In-person visits are Metro Atlanta. Remote help (video + screen share) is anywhere in the US. Most Monthly Care work happens remotely — the in-person visit is for setup or family training.
Can you help my elderly parent who's not tech-savvy?
Yes — this is exactly who Family Care is designed for. I'm patient, I'll repeat things, I'll write down steps, I'll come back if something breaks. No condescension, no jargon.
Do you fix broken devices?
No — I'm not a repair shop. I help you use what's working. If your laptop is dead, take it to Apple or Best Buy first; I'll help you set up the new one.
What happens after Monthly Care month 1?
It auto-renews monthly. Cancel any time with a text — no contracts. Most clients stay 6+ months because tech keeps changing and a coach on call is cheaper than figuring it out alone.
Tell me what's broken.
5-minute intake form. I'll reply within 24 hours with a recommended plan — or an honest "you don't need me."
Start with an intake →Steady is a service of Purcell Ventures LLC. Run by Elijah Purcell directly.